Show testimonials for: All, Basements, Kitchens, Bathrooms, Custom Spaces, Custom Decks, Garage and Sheds, Design and Build
We approached other contractors for home renovations, but Catalyst was the most professional and prompt. Andrew and Brady laid out the plans for the work very clearly and addressed all the concerns we had. We felt the same trepidation that anyone feels when you go with people you haven’t worked with before, but in the end they met or exceeded every expectation we had – for us, that meant a lot. We would recommend (and do so for our friends/family) Catalyst for any home renovation project. When we next decide to do any home renovation, choosing the contractor will no longer be a process filled with uncertainty and dread – Catalyst will be the only choice for us.
Good morning Andrew, I wanted to take a few minutes to personally thank you for all the hard work and dedication that you and your crew demonstrated during the renovation of our main floor and second floor. As you know, we previously hired a contractor recommended by a dear friend. He had completed a small 'handy man' type project in a previous house and we trusted him completely having met him socially on several occasions. He cashed our cheques and completed the work on our main floor in a substandard manner. The structural wall was not supported, the plumbing was completely by him as was the electrical even though we paid for trades to do the work. Neither work was done to code. Our kitchen was installed and that is when we realized that he had no idea what he was doing. Our daughter said it looked like the shop teacher gave the grade nine boys some tools (but not a level) and some really expensive nice materials and told them to see what they could come up with. We were left in a dire situation where we needed a reliable, professional, skilled contractor to take over the job and complete it correctly. We interviewed several contractors and decided to work with Catalyst because you are professional in every way. The cost was similar with others but your contracts are professional and protect both parties. We moved forward with the work and found your crew to be hard working and skilled. We are extremely happy with the results. You fixed the work the other contractor did improperly and allowed us to sleep at night knowing our second floor would not end up on the main floor and we would not go up in flames from shoddy electrical work that could have ended in a fire. As a result of the experience we had we found ourselves living in the house when your crew did the work. The entire experience was made easier as you and your crew cleaned up each day and kept your tools organized and tucked away. There were no surprises. I especially liked that when there were options on how to complete work you took the time to discuss possibilities and go over the costs and benefits of one approach verses the other. You even called to let me know that the toilet we chose for the upstairs bathroom did not look right and you felt we would be happier with a lower profile toilet. You did not fully attach it until we had a chance to see it and decide for ourselves. You were right and we are pleased with the second toilet we picked out. I suspect most contractors would just attach the toilet and keep going with the work, after all we did choose the toilet. The work completed is absolutely wonderful. I am picky and have high expectations and you exceeded my expectations. We still have a porch and a garage that need to be built and I will be calling you in the future to do this work as well. Thank you and your crew for the wonderful work, we now have a house we can enjoy for years to come thanks to your company!
I had them replace a basement window (that the previous owners covered up - why?) and they went beyond my expectations. They've also installed 2 skylights in my living room and renovated our main bathroom. We're currently getting a quote for my large kitchen eat-in area bay window. I was always notified when their team was coming, they cleaned up after themselves each day before leaving, and billing expectations were clearly presented up-front with no up-charging.
Once you find a contractor that provides work and service that match or exceed expectations, why look anywhere else.
We hired Catalyst on two occasions to do some work on our rental property in Guelph. After several years of abuse by student tenants, our house needed a facelift and Catalyst expertly installed flooring throughout the top floor and painted the house, in addition to installing a fence in the backyard - best looking one on the block! Along the way, their staff made useful suggestions and cost saving tips, including the choice of flooring and other finishes.
Recently, we had some water damage due to a frozen pipe. We knew exactly who to call and Catalyst responded promptly with an estimate to replace the flooring, insulation, and drywall that was damaged. They knew exactly how to deal with the effects of water damage including spraying for mould and giving the basement time to dry out before replacing the insulation and drywall. They also brought to our attention potential hazards (wiring issues) - they're always on the lookout for the client.
They're great with coordination / communication and run a tight ship - we received frequent updates and they always asked for approval if any extras come up (as is typical during renovations). We won't even consider other contractors for future work at our property in Guelph - Catalyst is our first and only choice!